Create a Platform that Directly Connects Dentists with Patients Under a Subscription-Based Fee-for-Service Model
Kleer identified two big issues in Dental Care. First, Patients are confused and frustrated by the lack of price transparency provided by insurance companies and/or by the Dentists that provide them service. A Patient will often choose not to go in for the Dental care they need because they are afraid of how much it will cost and neither the Dentist or their insurer will give them a straight answer.
Second, Dentists are frustrated by the amount of time and overhead cost of working with insurance companies. Often submitted claims are rejected by the payer for no apparent reason and the Dentist has no recourse to counter the rejected claim. And when claims are approved, it takes a long time for the payer to remit funds to the Dentist, often months after service was provided to the Patient. The Dentist/Patient relationship was in dire need of an overhaul.